Trust & Transparency Report v1.0
Built for HR. Built for Trust.
We operate with full transparency about how your data moves, who processes it, and what rights you have as a user in the MENA region.
Current as of 1 July 2026
Four commitments
The whole page in four lines, for the reader who will not scroll.
Security Measures
Every piece of data that flows through Humanly Intelligent is protected by multiple, overlapping security controls.
The system cannot shortlist, reject or hire anyone. It reads, it scores against the weights you set, it quotes the evidence and it names what is missing — every decision that affects a person is taken by a human being. Autonomous hiring decisions are refused by design.
All data transmitted between your browser and our servers uses TLS 1.3 encryption. Connections are rejected if they do not meet this standard.
Uploaded files (including CV documents) are encrypted at rest using AES-256. Encryption keys are stored separately from the data they protect.
Your Recall memory — the professional context stored across tools — is encrypted per-user with a unique key. No other user can access your stored memory.
Every database query is scoped to your account. Multi-tenancy isolation is enforced at the data layer — not just the application layer.
All administrative actions are logged with timestamp, actor and change summary, and are monitored for anomalies. If you delete your account, your data and its audit rows are deleted with it — except transaction records, which accounting law requires us to keep, stripped of any link to you.
API endpoints are rate-limited per user and per IP to prevent abuse and protect service availability for all users.
Tool inputs sent to our AI sub-processor are processed solely to generate your response, under that provider's commercial API terms. They are never used to train AI models, and our sub-processor does not retain them beyond the API request. Your own copy stays in your account until you delete it.
Nothing you create is deleted on a timer. Your content lives as long as your account does, and cancelling a subscription deletes nothing. The only automatic deletion is for accounts left unused for 24 months — warned by email at 90, 30 and 7 days, and cancelled entirely by any sign-in.
Your data is processed and stored in the United States, except cookieless analytics, which are processed in the EU. We do not currently offer regional data residency.
Sub-Processors
We share data only with processors necessary to run the service, each bound by a signed data processing agreement.
| Processor | Purpose | Region |
|---|---|---|
| Lemon Squeezy | Payments | USA |
| Replit | Hosting, database, file storage | USA |
| Google Cloud | File storage | USA |
| Anthropic / Claude | AI generation over user-submitted content, which may include personal data contained in uploaded CVs | USA |
| SendGrid | Transactional email | USA |
| hCaptcha | Bot protection | USA |
| Plausible | Cookieless analytics | EU |
| Optional sign-in only | — |
Your Rights
Most privacy actions are available immediately from your account settings — no waiting, no forms.
Delete all stored professional context from Settings → Recall at any time.
Go to Settings →Permanently delete your account and all associated data from Settings → Account.
Go to Settings →Delete uploaded CVs and their extracted text at any time from Settings.
Go to Settings →Update your name or email in Settings. For output corrections or audit requests, contact our Privacy Desk.
Contact Privacy Desk →Regional Alignment
MENA Labour Law Aware
Outputs are calibrated to Saudi Labour Law requirements, including Saudisation (Nitaqat) percentages, probation period caps, and end-of-service gratuity calculations.
Compliant with UAE Labour Law and DIFC/ADGM considerations. Offer letters and JDs reflect UAE-specific statutory requirements.
Core Gulf labour law framework applied across shared statutory provisions including probation caps and notice periods.
Issued and operated from Amman, Jordan. Jordanian Labour Law applied for Jordanian market outputs.
Aligned with Oman Labour Law, including a 90-day probation cap, notice periods, and end-of-service gratuity calculations for outputs issued in the Omani market.
Responsible Disclosure
If you discover a security vulnerability, please report it responsibly to info@humanlyintelligent.com. We commit to acknowledging receipt within 48 hours and providing a resolution timeline within 14 days.
Enterprise customers requiring a signed Data Processing Agreement (DPA) — for example to satisfy GDPR, DIFC Data Protection Law, or other applicable MENA data-protection regulations — may request one from our Privacy Desk.
In the event of a confirmed data breach affecting personal data, we will notify affected users and relevant supervisory authorities in accordance with applicable law — within 72 hours of becoming aware of the breach where required.
For the full legal terms behind this report, see our Privacy Policy · Terms of Service · Cookie Policy · Delivery & Payment Policy