The Short Version
- Your tool outputs are stored for 2 months (60 days) so you can access them across sessions — then automatically erased. We never sell your data or use it to train AI models.
- Usage logs record only metadata (service, timestamp, status, duration) — never prompt text, AI output, CV content, or any personal data from input forms.
- Payment card data is handled entirely by Lemon Squeezy. We never see raw card numbers.
What We Collect & Why
Account Data
Your name, email address, and password hash. Collected when you register and used for authentication, billing, and communications.
Consent Records
Records of your agreement to these Terms and this Privacy Policy, including timestamp and version number.
Tool Inputs & AI Outputs
Text you enter into any tool and the AI outputs generated from it. Stored to power session continuity and Recall memory. Never used to train AI models.
Usage Metadata
Which tools you use, when, and how often — including request status and processing duration. Used for quota enforcement and product improvement. Usage logs never contain prompt text, AI output, CV content, or any PII from input forms. Not sold or shared with advertisers.
Billing Records
Subscription plan, renewal date, and promotional pricing tier. Raw payment card data is handled entirely by Lemon Squeezy and never touches our servers.
Support Communications
Emails and messages you send to us. Retained to resolve your enquiry and improve our service.
Security & Abuse Prevention
IP address, device type, request timestamps, and rate-limit counters. Used to detect abuse and protect the platform.
Company Branding
Company logo and name you upload to personalise your outputs. Stored in object storage, associated with your account.
Session & Authentication Cookies
Cookies necessary to keep you signed in and to protect your session. See our Cookie Policy for the full list.
How We Use Your Data
We use your data to operate and improve Humanly Intelligent. Our processing grounds are:
- •Contract — to deliver the service you subscribed to.
- •Legitimate interest — to maintain security, prevent abuse, and improve reliability.
- •We do not sell your data. We do not use your inputs or outputs to train AI models.
Sub-Processors & International Transfers
We share data only with processors necessary to run the service. See our Trust page for the full sub-processor list.
Lemon Squeezy (payments, USA) · Replit (hosting, database, file storage, USA) · Anthropic/Claude (AI generation, USA) · SendGrid (transactional email, USA) · hCaptcha (bot protection, USA) · Plausible (cookieless analytics, EU) · Google (optional sign-in only)
Data processed in the USA is covered by standard contractual clauses or equivalent transfer mechanisms where required by applicable law.
Lemon Squeezy is the Merchant of Record for all transactions. Payment card data, refund processing, and tax compliance are their responsibility under their published terms.
Third Parties
Candidate contact information (email, phone, address) is never included in any generated output. Uploaded CV files are stored encrypted for 2 months (60 days) for your reuse and are erasable by you at any time.
AI inference calls are made over encrypted connections. Inputs are processed in-context and are not retained by Anthropic/Claude beyond the API request lifecycle.
You may delete your account and all associated data at any time from Settings. Deletion is permanent and irreversible.
Retention Schedule
| Data Category | Retention Period | Deletion Method |
|---|---|---|
| Account data | Duration of account + 30 days post-deletion | Hard delete on account closure |
| Tool inputs & AI outputs | 2 months (60 days) | User-erasable at any time; automatic purge at 2 months |
| Recall memory | 2 months (60 days) | User-erasable at any time; automatic purge at 2 months |
| Uploaded CV files | 2 months (60 days) from upload | User-erasable at any time; automatic purge at 2 months |
| Billing records | 7 years (tax / legal obligation) | Anonymised after account closure; hard delete after 7 years |
| Support communications | 3 years from last interaction | Hard delete |
| Security logs | 90 days | Rolling purge |
Billing & Payments
Payments are processed by Lemon Squeezy, our Merchant of Record. We never store or view your payment card data. On successful payment, Lemon Squeezy shares only your name, email address, country, transaction ID, and amount paid — enough for us to activate your subscription and issue your payment confirmation. Card details and full account numbers remain solely with Lemon Squeezy under their PCI-DSS obligations.
Refund Policy
2-day money-back guarantee applies to your first payment. Email info@humanlyintelligent.com within 2 days of your first charge for a full refund, no questions asked. Refunds are processed via Lemon Squeezy to your original payment method; bank posting takes 5–10 business days. No partial-month refunds are issued after the 2-day window. If you cancel, your access continues until the end of the paid period.
Regional & Global Data Rights
Under Jordan's Personal Data Protection Law (PDPL) and equivalent legislation where applicable, you have the following rights regarding your personal data. We respond to all verified requests within 30 days.
Access
Request a copy of all personal data we hold about you.
Correction
Correct inaccurate personal data (e.g. update your name or email in Settings).
Deletion
Request deletion of your account and all associated data at any time. Deletion is permanent and irreversible.
Withdraw Consent
Withdraw any consent previously given to processing not required to deliver the core service.
Objection
Object to processing carried out on legitimate interest grounds. We will assess and respond within 30 days.
To exercise any of these rights, use Settings > Account for self-serve actions, or email info@humanlyintelligent.com.
Third Party Links
Our platform may contain links to third-party websites or services. These links are provided for convenience only and do not constitute an endorsement. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policy of every website you visit.
Third Party Advertising
We do not serve third-party advertising on this platform and we do not set advertising trackers or third-party profiling cookies. Our analytics are powered by Plausible, which is cookieless and does not track individual users across websites.
Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the security of any information disclosed online.
Contact & Rights Exercise
Self-serve (instant)
Update your name or email: Settings → Account
Delete your account and all data: Settings → Account → Delete Account
Export your outputs: use the download buttons on each tool's workspace
Privacy Desk
For requests that require our review — data export, correction, or objection — email info@humanlyintelligent.com or use our contact form. We respond within 30 days.
This Privacy Policy is governed by the laws of the Hashemite Kingdom of Jordan. Issued by نوابغ الابداع لتنمية قدرات الشباب (Reg. 606722). For questions, contact info@humanlyintelligent.com.
Revision History
| Version | Date | Summary |
|---|---|---|
| 2.4 | 20 July 2026 | Aligned with approved policy content; billing & refund clauses added; PDPL five data rights; data security and third-party advertising disclosures added. |